At Nelson Toyota, We’re Not All Talk
The verdict is in -- drivers in the Kootenays are crazy about Nelson Toyota! Toyota is a brand built around reliability and trust with cars that are made to last. Our Sales and Service Teams carry over a focus on quality in everything we do, putting the needs of each person that walks through our doors at the top of our priorities. It’s this customer treatment that draws people all the way from Slocan to Salmo, Thrums way over to Queens Bay into our location on Ymir Road.
At Nelson Toyota, we strive for excellence in everything we do -- but don’t take our word for it! Happy clients have sounded off all over the internet, letting the public know how they feel about our service. Take Michael’s experience with Nelson Toyota’s Sales Department in which he states, “[The] staff were very friendly and knowledgeable. Shawn did a very good job of getting me exactly what I want. If I ever need another vehicle I will be back!”
After dealing with our Service Team, a driver from Nelson writes, “I was in to have a small vibration taken care of on my 2011 Tacoma. Ross and the crew in Service took care of it and found it with diligence and perfection! I am so happy with Nelson Toyota, I will always buy my vehicles there and support this local business! Thanks so much!”
Don’t have an appointment? No worries! We will do everything we can to fit you in and get your vehicle back up and running. Satisfied customer Deanna notes, “These guys are great. I was on my way back to the states when I was beginning to have trouble with my new 2018 Tacoma. I walked right in with no appointment and they took the time to check out my truck and make sure I was safe to get home. They were very friendly and went above and beyond for me. Thanks guys I’m really glad you were on my way home!”
It means the world to us when we hear glowing reviews from our clients. Our reputation preceeds us and it is our mission to continue to deliver the best customer experience to each person we meet.
What makes Nelson Toyota so different? Perhaps it’s our vast inventory filled with top quality vehicles both new and used. We take pride in keeping Toyota Certified Used Vehicles on our lot to provide peace of mind to every customer no matter their budget. Toyotas are unbeatable when it comes to advanced technology, safety systems like Toyota Safety Sense and infotainment, making them an absolute joy to sell. However, at the end of the day, customer service is by far the most important part of the Nelson Toyota experience and we can’t wait to show you why!